To build an effective UX, I analyzed competitors and the old site version, then segmented users into three main types:
– Those who already know their tire specifications.;
– Those searching by car make;
– Those unfamiliar with the details and in need of assistance;
Based on this, I developed several hypotheses and implemented the following solutions:
– Multi-filter in the catalog: users can choose their preferred search method — by specifications or by car make;
– Restructured catalog: a clear interface with logical hierarchy and fast navigation;
– Added a tire and wheel calculator for users unsure about their choice;
– Emphasized seasonality, brands, and promotions to boost purchase motivation;
– A new UI featuring a user-friendly grid, emphasis on readability, and responsiveness;